The On Better Terms Experience
Next cohort starts September 22nd
An 8-week program to reset the commercial boundaries around your business, so you keep more of what you earn, get time back in your day and make the conversations that matter easier to have.
You've built a good business. The work's there. Your clients value what you do. Your team's busy. 
So why does running it still feel harder than it should?

It's rarely one big thing that costs you. It's the little moments that barely feel commercial at all:

A project runs WAY over what you scoped, and you absorb it.


A client asks: "Can you do this one extra thing for me?" and you say, "SURE, no worries."
A long-standing client is STILL working off rates that made sense years ago.
A decision that SHOULD never have reached you, reaches you.

None of these feels significant at the time. That's exactly why none of them have been fixed. And quietly, some of the margin, time and enjoyment you should be getting from this business disappears.

They're not signs you've been doing something wrong. They're ways of working that made sense when the business was smaller, and haven't kept pace with the business you're running now.
Your business has evolved. Has the way you price, scope, delegate and work with clients evolved with it?
The answer isn't more clients...
More clients on the same terms just means more of this, faster. More projects that run over, extras absorbed and decisions routed back through you. 

Before you add anything, it's worth knowing what the current terms are costing...
Run the numbers on one client:

Think about one ordinary project from the last 12 months that ran over.

  • How many extra hours went into it?
  • What would those hours have been worth at your normal rate? 
  • Add the extras you never invoiced.

That’s one client. Now imagine what those little moments are adding up to across the business.

For most owners who run this exercise, the figure lands anywhere up to 30% more profit per year.
A decision that should never have reached you, reaches you.

On Better Terms helps established service-based business owners improve the commercial decisions that determine how profitable, demanding and rewarding their business is to run.
8 weeks to change what could otherwise keep costing you for years.
Imagine what could change if the business you already have started giving you more back.

You'll be guided by Sam Trattles from The Power to Ask to work through our On Better Terms experience: See It. Set It. Say It. Stick To It. to spot the patterns, reset your ways of working, have the conversations that matter and make the changes stick.
  • Keep more of what you earn.
Stop watching profits disappear into overruns, absorbed extras and client arrangements that no longer make commercial sense.
  • Get some of your time back.
Create more capacity by reducing the decisions, exceptions and client issues that keep finding their way back to you.
  • Take the tension out of the conversations that matter.
Deal with pricing, scope and expectations more timely, so they don't become frustrating, expensive or harder to unwind.
Use this time to reset the boundaries around your business to make it more profitable, efficient and operationally strong. So you can finish 2026 with a business that's easier to run.

WHAT'S INVOLVED IN THE ON BETTER TERMS EXPERIENCE

We know time is tight when you’re running a business, so On Better Terms is designed around a simple rhythm. 


Each week we’ll move through one part of the On Better Terms process using the practical tools, templates and guided AI resources to understand what’s happening in your business, spot patterns and start making changes.

You’ll use the group to pressure-test your thinking and challenges then decide what you'll do next, while the program is happening.

The aim is that every week something moves in your business to improve your margin, free up time or reduce the friction that keeps costing you and your team.
A decision that should never have reached you, reaches you.

  • SEE IT: Find the patterns you don't realise are costing you.
    We start by looking at what’s happening across your business.

    The quick yeses. The projects that run over. The client arrangements that haven’t been revisited. The work that keeps finding its way back to you. The small decisions that feel harmless in the moment but add up. 

    The aim is to spot the patterns, not just the individual problems, and see where money, time or energy is quietly being lost.
  • SET IT: Set your new ways of working.
    Once you can see the patterns, the next step is to decide how you want things to work from here - building on what's already working and reshaping what's needed for the business you have today.

    That might mean resetting your rate card. Refreshing your approach to estimating. Reviewing your sales process, scoping or customer experience. Changing how you delegate. Deciding where you’re prepared to flex and which boundaries you need to hold more firmly.

    This is where you set up the way forward to support the kind of clients, work and margins you want moving forward.
  • SAY IT: Have the conversations that make the change real. 
    Once you’ve decided what needs to change, you need to communicate it clearly with the people it affects.

    That might involve talking to your team about how things work from now on. Resetting expectations with clients. Renegotiating an arrangement. Saying no to something you would previously have absorbed. Or having a conversation with yourself about what you’re no longer prepared to carry.

    And some of those conversations may uncover revenue, improve margins or create capacity that has been sitting inside the business all along.

    You’ll be making the shifts that set up the next phase of growth, built on clearer expectations, stronger ways of working and a more commercial mindset.
  • STICK TO IT: Put the habits in place so the same problems don't quietly creep back in. 
    This is where you embed your new rhythm, replacing the patterns and behaviours that got you here with healthier habits, processes, boundaries and expectations that can hold for the long haul.

    The aim is to leave with a better way of working that helps you spot the old patterns as they creep back in, and stop them from costing you again.

    So the way you do business keeps working on better terms for you, your team and your clients.

Build a business that gives you more back, instead of constantly asking more from you.

WHAT CHANGES WHEN YOU WORK ON BETTER TERMS...
“I knew our margins were being eroded, but didn’t know how to change it.
Now we’re transparent about our fees, and have increased our profits, without losing any clients.” 

Anna, Creative Consultancy Owner
“I’d let scope creep go on for so long that bringing it up felt risky, so I kept avoiding it. Sam helped me have the conversation, reset expectations and grow the relationship.”

Ben, Marketing Consultancy Owner
“This program helped me recreate the way we offer our services that makes complete sense to clients, and me. 
No more clunky, ‘it sort of costs this’, conversations.” 

Emma, Athlete Agency Owner

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What the eight weeks looks like:

You’ll join a small group of established service-business owners and be guided by Sam Trattles across eight weeks of practical work in your business.

Live Working Sessions

Weekly 2-hour live working sessions on Zoom, run like a meeting from your desk, facilitated by Sam Trattles.
Real-Time Coaching
You'll be working on your real clients, projects, decisions and conversations to workshop and pressure-test before you act.
1-on-1 support with Sam
Regular 1-on-1 check-in calls with Sam to work through the issues that need more individual attention in your business.
Small Peer Group
Work alongside a small group of business owners facing similar commercial and growth challenges to learn from each other's experiences.
Practical Tools
Practical tools, templates and guided AI resources to help you analyse issues, prepare decisions and put changes into practice.
Action Between Sessions
With practical takeaways each week, you'll leave with actions you can implement to improve margin, free up time or reduce friction.
You'll be working on real challenges you're experiencing, making changes as the program unfolds live, for immediate impact.

The next cohort begins Tuesday 22 September.
On Better Terms is for you if...
You're a business owner who's:
  • built a good business, but it feels harder than it should.
  • busy, but the margins don’t always stack up.
  • absorbing too many extras and 'quick favours'.
  • growth currently looks and feels like more work.
  • certain things need to change and ready to work differently.
On Better Terms is NOT for you if...
You're a business owner who's:
  • still figuring out what you sell and who buys it.
  • looking for a plug-and-play solution.
  • not ready to change some of the ways you currently work. 
  • interested in theory without implementation
THE POWER TO ASK APPROACH

At The Power to Ask, we believe healthy relationships can handle healthy conversations. 


Our approach is calm, practical and human-centred. 


No power games. No performance. No becoming someone you're not. 


Just practical, strategic support to help you make clearer decisions and have the conversations your business needs, without compromising the relationships you've worked so hard to build.


Your On Better Terms experience is guided by Sam Trattles - negotiation strategist, author of Negotiate Your Worth (2022 Australian Business Book Award winner). Sam has spent more than a decade supporting business owners to navigate the commercial conversations that matter, from pricing and scoping to negotiating and renegotiating with confidence.

INVESTMENT in On Better Terms

The next cohort of the On Better Terms experience begins on Tuesday 22nd September, and is deliberately kept as a small group experience to allow for meaningful attention to each business owner. 


Choose the payment option that works best for you:

Pay up front:
$3,300 + gst 
SAVE $300
Pay in two parts:
$1,800 + gst 
x 2 payments
Want a more tailored option?
On Better Terms is also available as a 
1-on-1 experience focused entirely on you and your business, from $9,900 + gst
Talk to Sam about this HERE

EARLY BIRD PRICING

You don’t need to become someone else to become more commercial.
You can care deeply about your clients and still set clearer boundaries. 

You can have commercial conversations without turning them into confrontations. 

And you can grow without agreeing to more of everything.

It’s still you. Just with language, tools and ways of working that fit the business you want to run next. 

Make your business more rewarding to run. That’s what it means to do business on better terms.
Got a question - book a time to chat with Sam HERE.
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You will not be charged for this purchase, but if you choose to make an optional purchase later, this card info will be used to complete that transaction!

Choose a pricing option

  • Preferred option
    One-time payment A$3300 + gst (save $300)A$3300.00
  • Preferred option
    Split pay - A$1,800 + gst x 2 payments 2x A$1800.00
  • Total payment
  • On Better Terms ExperienceA$0

All prices in AUD

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Frequently Asked Questions

Wondering if this program is the right fit for you? Here are some quick answers to common questions.

  • Who is this program for?
    This program is ideal for business owners who run an established service-based business who want to shift their approach to profit, costs and process associated with sales and customer experience.
  • How is the program delivered?
    The program combines 8 weekly live working sessions via zoom, a series of 1on1 discussions focussed on your experience, access to on-demand video lessons, and hands-on activities to ensure flexible, engaging learning.
  • Do I need to involve my team?
    You’re joining as the business owner, but there will be points where involving your team will help, particularly around delegation, client processes, boundaries, scope or how decisions are made. You can decide what makes sense for your business.
  • How much time should I allow each week?
    You’ll join one live working session each week on Zoom, plus a small amount of time to put the work into practice in your business. The between-session actions are designed to be useful, not another pile of homework.
  • What if I’d rather do this one-on-one?
    You can. On Better Terms is also available as a fast-tracked, private experience focused entirely on you and your business. Private engagements start from $9,900 + GST.
    Talk to Sam about working one-on-one: hello@thepowertoask.com